Digital Loyalty Card in Mobile Wallet: SaaS for Restaurants Without Paper Stamp Cards
Restaurants and shops lose loyal customers because of paper stamp cards. This solution gives them a digital alternative directly in Apple or Google Wallet.
The business runs on a SaaS model: restaurant and small shop owners pay a monthly subscription for access to a platform that lets them create a digital loyalty card compatible with Apple Wallet and Google Wallet. Customers do not need to download any app โ they add the card to their system wallet via a QR code or link. Points are awarded automatically through a connection with the point-of-sale system or by staff scanning the customer's QR code. The admin panel lets merchants set up points rules, card design, and review statistics. An AI layer suggests personalised offers for different customer segments. Geofencing push notifications remind customers of unused points when they are near the venue.
A paper stamp card gets lost in a customer's pocket, left at home, or simply forgotten โ and staff have to verify it manually every time. Restaurant and shop owners are losing repeat business without even realising it, because they have no data on who came in and when.
๐Digital loyalty is a long-term growth market
The global digital loyalty market is worth tens of billions of dollars and is growing strongly year on year according to FactMR and ResearchAndMarkets. There is a genuine opening for new players with a vertical focus, particularly in the underserved independent hospitality sector.
