Crisp

Crisp is a European customer support platform from Nantes, France, used by thousands of small and mid‑sized businesses. It combines a live chat widget on your website with a single shared inbox for the whole team, so it fits anyone communicating with customers online — from solo founders to e‑shops and small companies.

It works simply: you add a chat window to your site and every incoming message — from chat, email, WhatsApp, Messenger, Instagram and other channels — lands in one shared inbox. From there the team answers questions, sees conversation history and tracks who is online and where they came from.