Hospitable (Smartbnb)

Hospitable (formerly known as Smartbnb) is an automation platform for short-term rental hosts, built by a team that has been growing it since 2016 and trusted today by managers of hundreds of thousands of properties worldwide. It's for anyone renting an apartment or home through Airbnb, Booking.com or Vrbo who doesn't want to spend their evenings answering the same guest questions over and over.

It works by connecting to your accounts on the booking platforms and taking guest communication into one unified inbox. The inputs are messages and events (an inquiry, a confirmed reservation, an upcoming check-in); the outputs are automated replies sent at the right moment — the tool detects the guest's language and the topic of the question and sends the matching information.