Residents' Representative for Leasehold Buildings: the admin role nobody wants but every building needs
Flat owners in leasehold buildings hate dealing with building admin. You do it for them โ for a monthly fee.
The business model is straightforward: you become an external residents' representative for one or more leasehold or share-of-freehold buildings. You are not replacing the managing agent โ the building pays for that separately. You act as an organiser and intermediary: you communicate with the managing agent on behalf of residents, track service charge deadlines and statutory obligations, prepare papers for meetings, gather signatures and ensure admin runs without unnecessary delays. In return you charge a monthly retainer from the building or a group of leaseholders. The key to success is trust and a solid understanding of leasehold law โ without that you cannot perform this role credibly or safely.
Managing a leasehold building requires someone who liaises with the managing agent, tracks AGM deadlines, chases signatures and makes sure things actually get done. Most flat owners simply don't want that responsibility โ so duties get passed between neighbours, deadlines slip and the building suffers.
๐๏ธLeasehold buildings with disengaged owners are multiplying
Across the UK, millions of leasehold flats exist where owners refuse to take on building management duties. This structural gap creates persistent demand for someone organised enough to fill it.
