Online Physiotherapy: Expert Movement Care Without the Waiting Room

People with musculoskeletal pain need professional help — online physiotherapy delivers it without the commute to a clinic.

📌 About the model

Online physiotherapy connects a HCPC-registered physiotherapist with a patient via video call. The therapist conducts a functional movement assessment, builds an individualised rehabilitation plan, and monitors progress remotely. The service suits people with chronic pain, those in post-injury recovery, or athletes focused on injury prevention. The per-unit model allows billing per consultation or per exercise block. The provider must hold a relevant degree and be registered with the Health and Care Professions Council (HCPC). Without valid registration, offering this service is unlawful.

NHS physiotherapy waiting lists can stretch to months, and private clinics often have limited availability. A patient with back pain or a sports injury is left waiting, unsure what they can or cannot do in the meantime — and their condition can deteriorate.

💡 Why it works

📋Regulation is catching up

NHS England and the CQC have progressively embraced remote physiotherapy, giving online practice a clearer legal footing and increasing confidence among patients and insurers alike.